JetBingo Privacy Policy

At JetBingo, we are committed to protecting your personal data and respecting your right to privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, use the jetbingo app, or play at our online casino. By registering with us, completing a jet bingo login, or otherwise using our services, you agree to the practices described in this document. If you do not agree with any part of this policy, we ask that you refrain from using our platform.

Who We Are

Our casino is owned and operated by Ellipse Entertainment Limited, registered at 5B First Floor, St Anne's House, Victoria Street, Alderney GY9 3UF, Channel Islands. We hold a licence issued by the Alderney Gambling Control Commission, licence no. 145 C1 and C2, and our games are certified by iTech Labs. Jet Bingo operates under the laws of Alderney, with the non-exclusive jurisdiction of its courts governing any disputes arising from your use of our services.

Information We Collect

When you complete jetbingo register procedures or use our services, we collect several categories of information necessary to provide you with a secure and personalised gaming experience.

• We gather registration data including your name, date of birth, address, email, and phone number when you create an account.
• We collect financial information such as payment card details, e-wallet identifiers, and bank account data used for jetbingo deposit and jetbingo withdrawal transactions.
• We track your gaming activity, including game history, wagering patterns, and bonus usage, to improve our services and detect irregularities.
• We record technical data such as your IP address, device type, browser information, and login timestamps whenever you access jet bingo login pages or use the jetbingo casino app.
• We may collect identity verification documents, including government-issued ID, proof of address, and payment method verification, to comply with our regulatory obligations.

How We Use Your Data

We use the information we collect for a variety of legitimate business purposes connected to operating JetBingo Online Casino responsibly and effectively. Our uses include the following.

• We use your data to verify your identity, confirm your age, and ensure you meet our minimum eligibility requirements before allowing access to jet bingo casino games.
• We process your financial details to facilitate deposits, withdrawals, and to apply any jetbingo bonus code or jet bingo promo codes you may redeem.
• We analyse your gaming behaviour to personalise promotions, including jetbingo free spins offers, loyalty rewards, and tailored VIP benefits.
• We use your contact information to send you account notifications, security alerts, and, where you have opted in, marketing communications about jet bingo bonus codes and new promotions.
• We may use your data to prevent fraud, money laundering, and underage gambling, and to comply with our licensing obligations under Alderney law.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience while using our website and the jetbingo app. Cookies allow us to remember your preferences, keep you logged in during a jetbingo casino login session, and analyse how visitors interact with our platform. You can adjust your browser settings to refuse cookies, although doing so may limit certain features of our services. Our use of cookies is described in greater detail in our separate Cookie Policy, available elsewhere on our website.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with trusted partners where necessary to operate our business effectively.

• We share data with payment processors to complete transactions made through Visa, Mastercard, Interac, Skrill, Payz, MuchBetter, and other supported methods.
• We may disclose information to regulatory authorities, including the Alderney Gambling Control Commission, where required by law or licence conditions.
• We work with game providers such as LeapFrog Gaming, Pragmatic Play, and Fat Panda, who may receive limited gameplay data necessary to deliver their content.
• We may share data with affiliate partners for the purpose of tracking referrals, though this is limited to non-sensitive identifiers.
• We may disclose information to law enforcement agencies where necessary to prevent fraud or comply with a legal obligation.

Data Security

We are committed to protecting your data through appropriate technical and organisational measures. Our systems use encryption technologies to safeguard sensitive information transmitted during registration, jet bingo casino login sessions, and financial transactions. We restrict access to personal data to authorised employees who require it to perform their duties. While we take reasonable steps to secure your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including regulatory, accounting, and reporting requirements. Where you close your account, we may continue to hold certain records for a period required by applicable gambling regulations. Once retention is no longer necessary, we take steps to securely delete or anonymise your data.

Your Rights

We recognise that you have certain rights regarding your personal data, and we are committed to respecting them.

• You have the right to request access to the personal data we hold about you.
• You may ask us to correct any inaccurate or incomplete information in your account.
• You can request that we delete your data, subject to any legal or regulatory obligations that require us to retain certain records.
• You may withdraw consent for marketing communications at any time by contacting our support team.
• You have the right to object to certain types of data processing carried out by JetBingo Online Casino.

Age Restrictions and Responsible Data Practices

Our services are intended only for individuals who are at least 18 years old, or the applicable legal age of consent in their jurisdiction, whichever is higher. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected information from someone underage, we will take immediate steps to delete that data and close the associated account.

Restricted Jurisdictions

A Prohibited Countries list applies to our services, and registration attempts from a listed country are blocked automatically. We prohibit any attempt to circumvent jurisdictional controls, including through the use of VPN services. We collect and monitor certain technical data specifically to enforce these restrictions and to protect the integrity of our platform.

International Data Transfers

As our operations and service providers are located in multiple jurisdictions, your personal data may be transferred to and processed in countries outside your country of residence. We take appropriate steps to ensure that any such transfers comply with applicable data protection standards and that your information remains protected regardless of where it is processed.

Third-Party Links

Our website and jetbingo app may contain links to third-party websites, including payment providers and affiliate partners. We are not responsible for the privacy practices of these third parties, and we encourage you to review their respective privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. We will post any updates on this page, and where changes are significant, we may notify you directly. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Us

If you have questions about this Privacy Policy, how we handle your data, or wish to exercise any of your rights, please contact our support team. You can reach us via email at info@jetbingo.com or accounts@jetbingo.com. Our customer support is available 24/7 through live chat, and by telephone from 1pm to 11pm EST, including a toll-free line for Canadian players at 1-844-842-8374. Affiliate-related enquiries can be directed to affiliates@superstarzaffiliates.com.